Frequently Asked Questions

Here we answer some common questions related to our services. Also, contact our support team for other queries.
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General Information
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Services & Prices
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Orders & Delivery
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Data Security & Privacy
What are the channels to reach you?

You can reach us anytime via any of our four channels, namely chat, quote, file upload and call. We are always waiting to hear from our customers.

Cost Free Quote -
All you have to do is just complete the quote form on our site. We’ll review your requirements & reach you soon with a quote.
Project File Upload -
Customers are free to send their project files to us 24/7. Alternatively, you can send your Dropbox link & we’ll look after the rest.
Always On Chat -
We have a dedicated team of customer assistance experts who are ready to guide you via chat round the clock and through the year.
Toll Free Numbers -
You can also reach out to us through phone by dialing to anyone of these numbers. AUS : +61-1-8003-57380 UK : +44-80-8238-0078 US : 1-800-230-7918
What is your normal delivery time?
We deliver results in the fastest possible time frames. We also undertake expedited orders to meet your urgent demands perfectly.
What are the modes of payments accepted by you?
We accept payments via credit cards, debit cards, and PayPal. We make sure all your information are guarded completely using the latest software.
Do you rework on the delivered files?
Yes, we rework on the files whenever necessary. If you’re not contented with our outputs, you are always free to request rework to us. We’ll work on the files for a very low fee and sometimes for free of cost.
Do you deliver computer generated voices?
ll our projects are done only by human experts in state of the art studios. We don’t offer computer generated voices unless the customer strongly requests that.
Do you provide voice overs in foreign languages?
We support more than 100+ languages currently. We regularly update our language list to match the needs of the client. Our languages include English, Japanese, German, Arabic & more.
Can you add background music?
Yes! We add background music to the projects to make the videos engaging and to give the recordings a professional feel.
What are the different voice overs supported by you?
We provide a wide range of voice over services namely e-learning, youtube videos, telephony, tutorial videos, narration videos, etc.
How to place an order?
Just send your files to us through the secure servers. Our team will evaluate your requirements and send you a clear quote along with the perfect turnaround time. If you’re satisfied with the quote, you can pay the amount via credit cards, debit cards, and PayPal. Finally, the files will be sent to you via Email.
Is it possible to place more than one order at the same time?
We have a very strong and talented team of numerous voice over actors so that we can tackle any number of projects easily. Just forward us your script, and we’ll do the rest.
How can be assured of my privacy?
The privacy of our customers is our top concern. Our company has the most advanced tech to protect all your files and safeguard your private information. The payment details are also heavily encrypted by us during transactions.